/ August 24, 2023
Can AI-Powered Automation and Human-Centered Customer Service Co-Exist?

10 Ways Artificial Intelligence Can Improve Customer Service With an intelligent AI dealing with repetitive or more mundane processes agents are freed up to deal with more complex and interesting conversations. Fintech companies can become more flexible in their...

/ July 27, 2023
Chatbots For Business For Successful Opportunities

Generative AI for E-Commerce: Ensuring AI Chatbot Response Reliability Levi Strauss & Co. has its own chatbot, The Virtual Stylist, which uses a conversational tone to engage with customers. It explores people’s preferences and uses the information to provide...